Confirmed configuration
SeeEnergy operation has been confirmed on the stated installation.
More than one power ratingWill SeeEnergy work
Will SeeEnergy work
with your GivEnergy inverter?
Our compatibility checks identify 3.6 kW and 5 kW hybrid models, plus the 3 kW AC-coupled model, as expected matches for our replacement adaptor, subject to installation checks. We check the exact model, firmware and connection before confirming an installation.
Understanding compatibility
Expected compatibility
The model is expected to be compatible. We still need to confirm your exact inverter, connection and readings.
Further checks required
Support for this model or complete system has not yet been confirmed.
Compatibility information updated 7 September 2026. Expected model matches remain subject to individual installation checks.
Inverter compatibility
Manufacturer links describe the equipment. The expected matches below still require confirmation for the exact installation.
5 kW single-phase hybridRemovable USB connection
CONFIRMED CONFIGURATION
SeeEnergy operation has been confirmed on one 5 kW single-phase hybrid installation using its removable USB connection. We check the exact model, firmware and connection before confirming another installation.
HY 3.6 and HY 5.0Gen 2 · 3.6 kW / 5 kW hybrids
EXPECTED COMPATIBILITY
Expected to be compatible, subject to checks. Confirm your exact model, installed firmware and connection with SeeEnergy before ordering.
Individual installation confirmation required.
Manufacturer installation manual (PDF)HY 3.6 and HY 5.0Gen 3 · low-voltage hybrids
EXPECTED COMPATIBILITY
Expected to be compatible, subject to checks. This covers the listed low-voltage models only. Confirm your exact inverter, connection and installed firmware before ordering.
Individual installation confirmation required.
Manufacturer HY 3.6 datasheetManufacturer shared installation manualAC 3.03 kW · AC-coupled battery inverter
MONITORING CHECK REQUIRED
Expected monitoring compatibility, subject to checks. Confirm the complete installed system. Solar generation needs compatible external monitoring; readings that are not available are clearly marked.
Individual installation confirmation required.
Manufacturer AC 3.0 datasheet (PDF)HY 3.6 and HY 5.0Gen 1 hybrids
SUPPORT NOT CONFIRMED
Support for Gen 1 installations is not confirmed. Contact SeeEnergy with your exact model, installed firmware and connection details before choosing an adaptor.
Exact-installation checks required.
Manufacturer installation manual (PDF)HY 8.0 and HY 10.0Single-phase · high-voltage
SUPPORT NOT CONFIRMED
These high-voltage models need their own compatibility checks. They are not included in the expected matches for the 3.6/5.0 low-voltage models.
Support not yet confirmed.
Manufacturer 8/10 kW manual (PDF)GIV-3HY6.0/8.0/10.0/11.0-HVThree-phase · larger/parallel models
SUPPORT NOT CONFIRMED
These three-phase and larger systems need checks for the complete installation. Support has not yet been confirmed for this model family.
Support not yet confirmed.
Manufacturer 6–11 kW manual (PDF)All in One Gen 1 / Giv-GatewayGateway and battery system
SUPPORT NOT CONFIRMED
The complete system, including its gateway, needs separate compatibility checks. SeeEnergy support has not yet been confirmed for this family.
System support not yet confirmed.
Manufacturer gateway connection guideAll in One 2 / Gateway 2 / Gen 4Newer GivEnergy systems
SUPPORT NOT CONFIRMED
Support for these newer GivEnergy systems is not confirmed. Contact SeeEnergy to discuss compatibility for the complete installation before choosing hardware.
Support not yet confirmed.
PV-string familiesSupport not yet available
NOT COVERED
Support for these model families is not yet available. Contact SeeEnergy with your exact model before choosing an adaptor.
A separate connection solution would be required.
Original GivEnergy removable dongleReprogramming route
NOT A RELEASED OPTION
Original dongle reprogramming is not a released self-service option. Contact SeeEnergy to confirm the right connection option before changing your existing hardware.
Confirm the right option with us first.
Standalone battery connectionIncluding battery service USB ports
NO STANDALONE SUPPORT
Current battery readings come through a supported inverter. We do not offer a standalone battery connection to SeeEnergy.
A battery model alone does not establish a direct cloud connection.
Why the model details matter
Matching readings are a starting point. Charging controls, optional meters, batteries and other functions are checked separately.
Power rating is only part of the picture
Inverters with different power ratings can belong to the same product family. Compatibility still needs checking for the exact model, installed inverter firmware and readings. A lower power rating does not guarantee compatibility with another model family.
Check your existing connection
Tell us whether your existing dongle is removable and whether it worked previously. Use visible labels and your documentation. Any change behind a cover must follow the exact installation instructions through your installer.
3 kW or 3.6 kW?
AC 3.0 is the 3 kW AC-coupled battery inverter in the UK documents. HY 3.6 is the smaller hybrid with direct solar inputs. Send the full model label, not only its power rating.
Help us check your installation.
Use the details already visible on your equipment, its label or your documentation. If a firmware version is unavailable, send the model and dongle details first.
Inverter details
The full model name, rated power and whether it is single-phase or three-phase. A clear photo of the model label is useful.
Firmware information
Any firmware versions shown in the equipment menu, app or documentation. Send the inverter version exactly as it is shown.
Dongle and connection
Tell us which dongle is currently fitted, whether it is removable, and whether that connection worked previously. A photo of the outside of the dongle helps identify it.
Ready for a compatibility check?
Send those details to sales@seeenergy.net. We will confirm the route before you choose an adaptor.
Your Wi-Fi connection
The SeeEnergy USB Adaptor uses 2.4 GHz Wi-Fi (802.11b/g/n). Check that 2.4 GHz coverage is available where the inverter is installed.
The verified adaptor route connects through home Wi-Fi directly to SeeEnergy. An on-premises bridge is not required for that route.
Approved display screens
Pro and Enterprise include access to your account data on approved displays. Screens are sold separately and available to purchase.
Confirm the approved screen model with SeeEnergy before purchasing. We can advise on the available options.
Explore display screens →Already have approved hardware? Follow the setup guide →
Once your installation is confirmed, compare hardware-only options and prepaid access packages. Internal is for an indoor inverter; External is for an outdoor inverter.
View adaptor packages →